Treating Customers Fairly

The Directors of TIC Financial Services (UK) Limited are committed to ensuring that the FSA principle of Treating Customers Fairly (TCF) is applied in all areas of our day-to-day business activities.

In adopting the TCF principle we recognise that fair treatment of our customers is about adding value to the service we offer by aiming to:

  • Protect the interests of our customers at each stage of the product life cycle, from promotion right through to after sales service.

  • To meet, to the best of our ability, the needs of each customer by offering a transparent, efficient and professional service which will be regularly reviewed to identify areas for improvement.

  • For further information please call on 01524 541511 or email us.

    TIC Financial Services (UK) Ltd :: 8 China Street :: Lancaster :: LA1 1EX
    Tel: 01524 541510 :: Email:
    info@tic-financialservices.com
    Authorised and Regulated by the Financial Services Authority and is entered on the FSA register under reference 218103. The guidance contained within this site is subject to the UK regulatory regime and is therefore primarily targeted at consumers based in the UK. TIC Financial Services (UK) Limited Registered in England No: 4199103. Registered Office: Lynn Garth, Gillinggate, Kendal, Cumbria, LA9 4JB.